Queue infrastructure — Early access · Launching Q2 2026

Nobody wants
to wait in line.

BoringQMS replaces the chaos of physical queues with calm, measurable digital flow. Your customers join remotely. Your staff sees everything. Your operation runs.

42% Wait reduction
<1hr Onboarding
4.2× Year 1 ROI
The cost of waiting

Your lobby is a data void.

45 min

Average queue time in unmanaged branches

That's 45 minutes of frustration, lost productivity, and eroding trust.

28%

Customer drop-off rate

More than a quarter of your customers leave before being served. Every walkout is revenue gone.

$240K

Annual loss per branch

Overtime, rework, idle counters, lost customers. Physical queues are invisible budget leaks.

0%

Visibility into queue performance

No data means no optimization. You're flying blind in your own building.

The system

Replace friction with flow.

01

Virtual queue

Customers join from their phone, the web, or an on-site kiosk. The lobby empties. The system fills.

02

Live notifications

SMS and push alerts with real position and ETA. They wait at the coffee shop, not on your floor.

03

Staff dashboard

One screen. Every queue, every counter, every service point. Route, reassign, and reallocate in seconds.

04

Throughput analytics

Wait time, service duration, satisfaction, staff utilization. Measured. Compared. Improved.

Workflow

Four steps. Zero standing.

01

Join

Scan a QR code. Tap the app. Walk to the kiosk. The customer is in the system in under 10 seconds.

02

Route

The engine assigns the right counter based on service type, priority, and real-time staff availability.

03

Wait (elsewhere)

Real-time SMS: position, estimated wait, and a call-forward when it's their turn. They never stand in line.

04

Serve + Learn

Service completes. Feedback is captured. Data feeds the loop. Tomorrow's queue is faster than today's.

Capabilities

Not features. Infrastructure.

60% less lobby congestion

Virtual queue

Digital-first entry. Customers join from anywhere — phone, browser, kiosk.

3× more predictable throughput

Appointment booking

Pre-booked slots smooth out demand spikes and eliminate peak-hour chaos.

45s average check-in

Kiosk check-in

Walk-in self-service. Touch screen, print ticket, done. No staff overhead.

92% notification rate

Live notifications

Position updates, ETA, and call-forward via SMS and push.

Real-time visibility

Analytics engine

Wait time, throughput, utilization, satisfaction. All locations. One view.

50+ locations managed

Multi-location ops

Centralized dashboard. Compare branches. Share staff. Balance load.

Sectors

Anywhere people wait.

Outcomes

Not projections. Averages.

42%

Wait time reduction

Average across all deployments, first 90 days

89%

Customer satisfaction

Post-implementation CSAT scores

35%

Staff productivity gain

Less idle time, smarter allocation

4.2×

First-year ROI

Banking and government average

Integrations

Fits your stack.

SMS Twilio, MessageBird, Vonage
Email SendGrid, SES, SMTP
Mobile SDK iOS & Android
POS / CRM Salesforce, HubSpot, custom
REST API Full programmatic access
Webhooks Real-time event streams
Pricing

Scales with your operation.

14-day free trial. No credit card. Per-location pricing.

Pricing locked in for early access members.

Starter
$29 /mo

For single-location setups getting started.

  • 1 location
  • Up to 3 service points included
  • $5 per additional service point
  • Virtual queue
  • Basic kiosk support
  • SMS notifications
  • Basic analytics
Popular Growth
$79 /mo

Growing operations with moderate scale.

  • Up to 3 locations
  • Up to 15 service points included
  • $5 per additional service point
  • Virtual queue + full kiosk support
  • SMS notifications
  • Appointment scheduling
  • Basic analytics
Professional
$149 /location/mo

Multi-location businesses with advanced needs.

  • Up to 10 locations
  • Up to 40 service points included per location
  • $5 per additional service point
  • Unlimited queue flows
  • Appointment scheduling
  • Advanced analytics
  • API access
  • Custom branding
Enterprise
Custom

Large-scale deployments with custom requirements.

Unlimited locations
Unlimited service points
Custom pricing for high-scale usage
Dedicated account manager
Custom integrations
SLA guarantees
SSO / SAML
On-premise option
FAQ

Common questions.

How long does deployment take?
14 days average for a single location. Multi-location rollouts: 4–6 weeks with parallel deployment. We handle config, hardware, and training.
Do we need special hardware?
No. BoringQMS runs on any modern browser. For kiosks, any tablet works. We also offer pre-configured hardware bundles.
How does it integrate with existing systems?
REST API, webhooks, and pre-built connectors for Twilio, Salesforce, and common POS platforms. Custom integrations on Enterprise.
What about compliance?
SOC 2 Type II compliant. HIPAA-ready. Encrypted at rest and in transit. Regional data residency. Full audit trails.
Can we white-label the customer experience?
Yes. Queue join pages, kiosk UI, and notification templates are fully customizable — branding, language, and flow logic.
What's the pricing model?
Per-location monthly. No per-customer fees. Volume discounts at 10+ locations. 14-day free trial on all plans.
From the Blog

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Free early access · Locked-in pricing · SOC 2 Type II · HIPAA ready